Pesquisa de posts sobre interview questions de ServiceNow
2 min readNov 29, 2023
Perguntas Relevantes
00.Desafios — normalmente as últimas perguntas
(Can you tell me any major projects you have worked on previously?)
- What was the project?
- How did you contribute?
- How did you influence others?
- What was the outcome?
- How would you bring those skills to this job?
- What were they key deliverables?
- How did you plan your time?
- What were the key technical aspects?
Talk about real life examples of your experiences:
- Development
- Processes
- Design Work
- Workflows
- Architecture
- Management
- Leadership
- Technical Knowledge
01. Perguntas Gerais sobre a plataforma ServiceNow
- What is ServiceNow?
- Which ServiceNow modules do you specialize in — and why?
- What is domain separation in ServiceNow?
02. Perguntas Globais sobre desenvolvimento na plataforma ServiceNow
- What is meant by Coalesce in ServiceNow?
- What is meant by impersonating a user? How it is useful?
- What is dictionary override in ServiceNow?
- What is a data policy?
- What are UI policies in ServiceNow?
- What is a transform map in ServiceNow?
- What is a business rule? / What do you understand by the term “Business Rule.”?
- . What is Asynchronous Business Rule
- What do you understand by a client script? What is its usage?
- Difference between UI police and client script?
- What is import set in ServiceNow?
- What is a transform Map?
- What do you mean by a record producer in ServiceNow?
- What is difference between service catalog and order guide and record producer?
- What is ACL in ServiceNow?
- What is data policy in ServiceNow?
- What is an installation exit?
- What is the full form of LDAP? What is its application?
- How does ServiceNow facilitate self-service for end users?
- What are ServiceNow workflows?
- How can one get started learning ServiceNow? Where do you Learning?
- What is the ServiceNow upgrade process?
- What are ServiceNow Plugins?
- What is ServiceNow MID Server?
- What is GlideAJAX in ServiceNow?
03. Perguntas específicas sobre desenvolvimento no ServiceNow
- Differentiate between next() and _next() method in ServiceNow.
- What is the purpose of the setWorkflow(e) function?
- List out the order of processing for Record ACL rules in the ServiceNow platform.
- What is the significance of the set limit(n) function?
- Can you update a record without updating its system fields(like sys_updated_by, sys_updated_on)?
- How to get the row count in a glide record?
- What is the difference between deleteMultiple() and deleteRecord()?
04. Perguntas sobre ITSM/ITIL
- How does ServiceNow contribute to ITSM?
- Explain Change Management in ServiceNow.
- Explain incident management processes in ServiceNow.
- Explain problem management processes in ServiceNow.
- Explain the concept of ServiceNow knowledge base.
- What is SLA in ServiceNow?
05. SPM//ITBM
06. HR
07. ITOM
09. Perguntas sobre Relatórios & PA
- What is Performance Analytics in ServiceNow?
- Explain the types of reports available in ServiceNow.
- What do you mean by Metrics in ServiceNow?
10.ATF
- What is ATF in ServiceNow?
11. Best Practices
- What are some best practices you should follow while using ServiceNow?
- How does ServiceNow contribute to ITSM best practices?
- https://www.interviewbit.com/servicenow-interview-questions/
- https://www.nelsonfrank.com/insights/servicenow-interview-questions
- https://www.javatpoint.com/servicenow-interview-questions
- https://medium.com/@jainhimani650/24-most-asked-servicenow-interview-questions-and-answers-c59aab6b1c15
- https://www.ambitionbox.com/profiles/servicenow-developer/interview-questions
- https://www.basicoservicenowlearning.in/2019/11/servicenow-interview-questions.html
- https://mindmajix.com/servicenow-interview-questions
- https://www.simplilearn.com/servicenow-interview-questions-article