Essential Technical Requirements for a Successful MID Server Deployment

Tiago Macul
9 min readSep 9, 2024

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  • Requisitos técnicos essenciais para uma implantação bem-sucedida do servidor MID
  • Requisitos técnicos esenciales para una implementación exitosa del servidor MID

Requisitos do sistema do MID Server está documenta oficialmente pela ServiceNow, se quiser saber um passo a passo da instalação clique aqui,

WINDOWS

  • Windows Server 2012
  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2022

LINUX

  • Linux Red Hat 6 e superior
  • Ubuntu 1404 (Ubuntu 14) e superior
  • CentOS 7 e superior

O que é o servidor MID?

O Management, Instrumentation, and Discovery Server é um aplicativo Java que é executado como um serviço do Windows ou daemon UNIX em um servidor na sua rede local. O MID Server permite a comunicação e a movimentação de dados entre uma instância do ServiceNow e aplicativos externos, fontes de dados e serviços. Ele é essencial para muitas implementações bem-sucedidas, pois é usado com vários produtos ServiceNow, como Discovery, Service Mapping, Integration Hub, Orchestration, Cloud Provisioning and Governance, Event Management e Operational Intelligence, e pode fornecer suporte para integrações com LDAP, Active Directory e integrações de terceiros usando SOAP ou REST, veja também o video oficial no youtube.

Treinamentos oficiais no NowLearning.

Introdução ao Mid Server / Introduction to the MID Server

Você é novo em MID Servers e quer saber como eles podem ser usados ​​com sua instância ServiceNow? Participe deste curso para uma visão geral de alto nível.

Fundamentos do Mid Server / MID Server Fundamentals

Este curso explora como instalar, configurar e solucionar problemas de um servidor MID em sistemas operacionais Windows e Linux.

Pré Requisitos / Prerequisites

MID Server System requirements

Configure MID Server network connectivity

Test MID Server connectivity

MID Server Fundamentals (KB0993941)

Which features do MID Servers not support, depending on whether it is running on a Linux or Windows … (KB0755179)

Pros and cons of hosting multiple MID servers on the same single physical machine (KB0713674)

MID Server support on 32 bit systems will end in September 2021 (KB0863694)

Best practice on setting up your MID Server (KB0535145)

Finding the IP information for your instance (KB0538621)

Would Custom URLs cause problems for MID Servers? (KB0781923)

Which Java versions are supported and compatible with MID Servers (OpenJDK/Oracle JRE) (KB0719830)

Permissions required for MID Server on Linux Host (KB0682426)

Requirments for Nmap installation on MID Servers (KB0997645)

Accessing Regulated Market specific Install servers for MID Server download, MID Server Upgrade and … (KB0995546)

How the ECC Queue works — from output ready, to input processed (KB0855595)

MID Server Prerequisites — Connections to allow list for the MID Server (KB0830014)

How to link an ECC Queue record back to a specific Feature or Job (KB0727132)

AMB (Asynchronous Message Bus) — an Architectural Overview (KB0622691)

Using special characters in an MID Server config.xml file (KB0539838)

(De-)Installation

Install a MID Server on Windows

How to setup MID Server on Windows Server in ServiceNow

How to uninstall a MID Server in ServiceNow

How To - Deploy a containerized a MidServer in Kubernetes

MID Server on a Docker Container

ServiceNow MID Server on Windows Server 2022

ServiceNow Discovery - MID Server Installation

Best practices for MID Server setup and tuning

Deploying a containerized MID server in a Kubernetes cluster

Automatic Deployment and Configuration of Containerized MID Servers

Configure Containerized Mid Server on Linux (MAC)

Paris MID Server installation steps with screenshots (KB0859350)

Quebec - MID Server Installation (With Mutual Authentication) (KB0958683

)

Windows MID Server silent installation and uninstallation (KB0854442

)

How to Move the MID Server installation folder on a Windows host (KB0722880)

How to debug and resolve the "MID Server with a duplicate name or sys_id was prevented from connecti... (KB0743043)

How to move an existing MID Server installation between host servers (KB0623688)

Running multiple MID server Services/Daemons on a single Linux Server (KB0856311)

Install Java 11 on MID servers (KB0752451)

Create a Windows service account with "Log on as Service" (KB0867669)

Resolving "Unable to verify Nmap installed version" errors (KB0694618)

MID Server is not installing properly. Found error "MethodInvocationNotSupportedInConstrainedLanguag... (KB0858410)

MID Server start.bat will create a "snc_mid" Windows Service without checking that the installer has... (KB0792539)

MID Server failed to start when it was installed as a daemon under Ubuntu 20.04/ systemd (KB0870356)

Unable to see a new installed MID Server in services.msc or need to uninstall a MID Server (KB0957396)

MID Server Service does not get Installed without proper privileges (KB0955652)

MID Server ZIP installer issues when using XML Special Characters in the Password (KB0721955)

Unable to install the ServiceNow MID Server_XXXX - The filename, directory name, or volume label syn... (KB0830107)

An error was discovered processing the WS-Security header during MID Server Installation (KB0826978)

MID Server Installer (ZIP) log shows "access restricted" for instance details values, and fails to a... (KB0863750)

MID Server Installation does not create a record in the Instance (KB0818949)

MID Server "Validated" field keeps stuck in a "Validating" state (KB0696701)

MID server fails to validate after copying the MID server directory from old to new host (KB0639100)

Problem with MID Server Installation - start.bat ending before launching the service (KB0960929)

Configuration

MID Server Properties

MID Server Parameters

MID Server & Windows File Permissions

MID Server max thread count should be increased (KB0997594)

How to change MID Server user (KB0752979)

MID Servers and Workers Nodes (KB0815860

)

How to move the MID server to another node (KB0679345)

Should MID Server wrapper.conf file be edited? (KB0869393)

How to change the TEMP folder used for MID Server (KB0747569)

How to configure MID Servers in a Domain Separated instance (KB0683907

)

How to extend the max length for a field in ecc_queue table (KB0759217)

How to make MID Server use a proxy for all traffic (KB0744474)

How to rename a Windows MID Server Service (KB0696554)

MID Servers and IP Address Access Control (KB0864024)

How to adjust the interval of probe "MID Server XMLStats" (KB07482169)

Settings for MID Servers which is part of MID Server Cluster for REST Message (KB0716571)

MID server ignores the escape sequence "\" and produces '\&amp' from '&' (KB0813903

)

Selection

MID Server Selection

MID Server Selection

MID Selector Override Script

Improving MID Server selection algorithm (KB0564479

)

CMP - MID Server selection customization for Cloud Operations (KB0749536)

CMP - Configure CloudMidSelectionApi (KB0749543)

CAPI MID server Selection process (KB0728371)

How a mid server is selected for Orchestration activities (KB0693456)

Default Orchestration Mid Server for workflow activity (KB0855168)

MID Server Selection for Service Graph Connector for SolarWinds (KB0954602)

IntegrationHub MID Server Selection - Specific MID Server explained (KB0996561)

How To: Customize Cloud Discovery MID server selection (KB0829840)

How to select different MID servers for different service accounts with Cloud Discovery (KB0961366)

Event Management Connector - How does the mid server selection algorithm work? (KB0965202

)

Configure MID capability with Datacenter Value (VMWare Only) (KB0749550)

MID Server selection for AD Orchestration activities with different Domain Controllers for different... (KB0785104)

How to assign a MID server to a Flow in IntegrationHub (KB0871106)

'ActionTest' action in Flow Designer is in 'in progress' state for a very long time (days) intermitt... (KB0870597)

AD orchestration activity in integration hub is picking wrong MID Server (KB0792429

)

'ActionTest' action in Flow Designer is in 'in progress' state for a very long time (days) intermitt... (KB0870597)

Common Troubleshooting

Troubleshooting Approaches

Resolving MID Server Issues

MID Server Heartbeat

Troubleshooting a MID Server

Flow Designer: MID Server Down Notifications using Integration HUB Teams Integration and Email Notif...

MID Server Down | A guide on how to restore the MID Server (KB0535040)

Use the MID Server to Run Basic Network Troubleshooting (KB0869695)

MID Server Down troubleshooting (KB0661756)

Troubleshooting a MID Server that is down or not responding (KB0535180)

MID Servers should not remain in Down status (KB0997592)

Debugging & Monitoring

How to add MID Server to debug mode (KB1002812

)

Review the agent log for MID Server errors (KB0535148)

How to grab older MID Server Agent logs, for when agent0.log.0 entries don't go back far enough (KB0685661)

MID Server Logging: Controlling file sizes of wrapper.log and agent0.log (KB0719812

)

MID Server - How to get the MID Server thread Dump (from Instance OR from MID host itself) (KB0685859)

How to collect the Thread dump for all MID servers via a script? (KB0691384

)

Get thread dump and heap dump for MID Server (KB0656229)

How to change size and number of MID Server agent log files (KB0721366)

How to automatically generate the heap dump from Mid when JVM runs out of memory? (KB0717248)

How to analyse a MID Server Heap Dump, for High Memory usage (KB0746066)

MID Server JVM Additional Debug Properties (KB0550006

)

How to remotely monitor per-process CPU and Memory usage of a MID Server host (KB0824725)

Intercepting MID server traffic to an instance (KB0869456)

How to enable SSL debug on the mid server to troubleshoot any issues with SSL connections? (KB0717261)

Enable SSH Debug on a MID server (KB0727653)

Tricks for Remote Debugging of a "Down" MID Server via the instance (KB0726443)

How to Enable the 'Get MID Thread Dump' related link for the MID Server form (KB0688243

)

MID Server agent log is not updated (KB0725019)

Huge ssh.log file on MID Server (KB0869513)

Common Issues

Troubleshooting MID Server connectivity with the instance (KB0780900)

Resolve local environment issues of the MID Server host (KB0597552)

Confirm if your MID Server is in a failed state due to event processing (KB0535146)

How to resolve communication issues between MID Server and the instance (KB0597538)

How MID Server File Synchronisation works, to help when Troubleshooting (KB0852276)

MID Servers and Clones (KB0786475)

How to manually Clone a MID Server so that you don't have to reconfigure all integrations features t... (KB0719301)

Why are my MID Server-related Jobs stuck and ECC Queue inputs still in Ready State? (KB0718589)

How to verify the signatures and integrity of signed MID Server JAR files (KB0854231)

How do you reset the MID Server query window? (KB0750375)

MID Server log4j jar manual upgrade instructions (KB1001211)

MID Server DOWN due to false "expected service name" error, (1) if because of PowerShell issue the s... (KB0861098)

MID Server Credentials Overwritten by Clone (KB0695150)

"MID Server not operational (status: Down), possibly due to recent clone. Verify credentials for log... (KB0852854

)

MID Server issue after clone and upgrade: "Unable to subscribe to AMB channel: /mid/server/<sys_id>" (KB0814684)

MID Server - AMBClient exception when instantiating a AMBClient error observed after Upgrade (KB1001572)

Unable to subscribe to AMB channel (KB0758501)

MID Server issue: Unable to subscribe to AMB channel: /mid/server/c10a30efdb3f7f0094ababf34a9619bf (KB0779124)

MID Server log is showing AMB channel connection is not successful with an Illegal character error (KB0818529)

MID Server Stop or Restart takes over 2 minutes longer due to a JMX thread remaining running - "Shut... (KB0754285)

MID Server DOWN due to false "expected service name" error, if the checking script has a PSReadLine/... (KB0861829)

MID Server restarts frequently (KB0749034)

MID Servers stuck in validating state (KB0727757)

MID Server - Shutdown failed: Timed out waiting for signal from JVM (KB0752255)

MID Server does not update JVM memory size (KB0695899)

Memory dump files with extension .mdmp created cause low disk space issues on MID Server host (KB0784202)

Setting the JVM memory in the wrapper-override.conf file causes the MID server to fail (KB0635200)

MID Server won't start after new installation, password change or other config.xml edit because of S... (KB0539821)

MID Server does not process any ECC Queue output records (KB0783516

)

Unable to find two services for two mid servers (KB0821635)

Error processing payload using SAX parser: Premature end of file error (KB0826491)

MID Server installation not creating associated Windows Service (KB0815813)

With MSI Windows Installer for MID Server, the "Log on as Service" rights check can fail with users ... (KB0855251)

MID Server MSI installer fails to check if any groups the user is a member of have the Logon as serv... (KB0961253)

MID Server Issue: "A MID Server with a duplicate name of sys_id was prevented from connecting. Insta... (KB0726915)

MID Server Down - Error "Timed out waiting for wrapperServiceMain" seen in wrapper log (KB0960084)

New MID Server service on linux fails to start if another MID server is already installed on the sam... (KB0822716)

MID Server startup failed with error 1053: The Service did not Respond to the Start or Control Reque... (KB0957134)

MID Server error: Field(s) present in the query do not have permission to be read com.glide.processo... (KB0868537)

MID server error "Error 2 'System cannot find the file specified'" (KB0871104)

MID Server having special characters in name will cause issues ensure proper formatting for the MID ... (KB0952302)

MID Server error: "An unexpected error occurred: Permission denied Move-Item : Access to the path is... (KB0815958)

"Validate" UI action doesn't do anything (KB0753038)

MID Server running but displaying the error "MID Server not operational (status: Down), possibly due... (KB0831254)

mid_server.down events are generated even if the mid server is not actually down (KB0869471)

Windows Could not start MID Server Service (KB0818950)

summary

How to install Mid Server on Windows/ Como instalar o MID Server em Windows?

MID Server installation

Install a MID Server on Windows

Setting Up a MID Server

Configure Windows MID Server service credentials

Best practices on setting up your MID Server

Troubleshooting

How Are other ServiceNow Customers Deploying MID Servers?

MID Server Knowledge & Troubleshooting Resources

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